Customer Service
APPRENTICESHIPS
Course Details
Prepare for a career in food service with our customer service training program. Develop and showcase your customer service and communication skills as you complete our Customer Servicer Apprenticeship taught by instructors with comprehensive front-of-house experience.
Benefits of being a Customer Service Apprentice
- Receive tuition-free education and weekly stipends
- Learn new skills and earn a food handlers’ certificate and state-certified apprenticeship certificate.
- Start a well-paying job in under 4 months and build a sustainable career
- On-going support for 20 months, including transportation support, career coaching, and referrals to support services
- Increase employability and earning potential.
What you will
LEARN
- Dining room service and the professional server
- Facility planning, design, and maintenance
- Guest payment and service recovery
- Marketing the positive guest experience
- Menu planning, evaluation, and costs
- Purchasing and Procurement
- Receiving and inventory management
- Teamwork
- Communication techniques
- Conflict resolution
- Stress management
- Financial literacy
- Employee rights
- Resume writing
- Job searching 101
- Networking
- Interviewing techniques
2024
COHORTS
January
April
July
October
Campus
LOCATION
Address:
Door of Hope
2799 Health Center Drive
San Diego, CA 92123
