Customer Service
APPRENTICESHIP

Image of Hospitality Apprentice Anthony

Course Details

Prepare for a career in food service with our customer service training program. Develop and showcase your customer service and communication skills as you complete our Customer Service Apprenticeship taught by instructors with comprehensive front-of-house experience. 

Benefits of being a Customer Service Apprentice

  • Receive tuition-free education and weekly stipends
  • Learn new skills and earn a food handlers’ certificate and state-certified apprenticeship certificate. 
  • Start a well-paying job in under 4 months and build a sustainable career
  • On-going support for 20 months, including transportation support, career coaching, and referrals to support services
  • Increase employability and earning potential.

Are you
READY?

What you will
LEARN

Technical Competencies

  • Kitchen Equipment Identification and Use
  • Basic Culinary Math
  • Food, Safety, Sanitation, and Kitchen Safety
  • Customer Service and Customer Engagement
  • Banquet Event Orders
  • Scheduling
  • Menu Creation and Design
  • Facility Planning, Design, and Management
  • Knife Skills
  • Inventory Management and Costing
  • Buffet Set Up
  • Dairy and Cheese Identification

Career Readiness Competencies

  • Teamwork
  • Communication Techniques
  • Resume Writing
  • Job Searching 101
  • Interviewing Techniques
  • Conflict Resolution
  • Stress Management
  • Financial Literacy

Possible Job Opportunities

  • Host
  • Server
  • Busser
  • Runner

2024
COHORTS

January

April

July

October

Campus
LOCATION

Address:
Door of Hope
2799 Health Center Drive
San Diego, CA 92123

Ready to begin your
APPRENTICESHIP JOURNEY?